Process · Diagram Design
Order fulfillment across four teams
Order fulfillment across four teams
Process diagram showing an order moving through customer, support, warehouse, and finance ownership from placement to close.
CUSTOMER
SUPPORT
WAREHOUSE
FINANCE
1
ORDER
2
VERIFY
3
ALLOCATE
4
PICK
5
PACK
6
PAY
7
RECEIVE
8
CLOSE
CUS
Place order
cart → order
storefront
DB
SUP
Verify order
order → cleared
service desk
DB
DB
WHS
Allocate stock
order → pick list
inventory system
DB
LS
WHS
Pick items
list → picked
handheld scanner
LS
LS
WHS
Pack order
picked → shipment
packing station
LS
FL
FIN
Capture payment
shipment → receipt
payment gateway
FL
TB
CUS
Receive shipment
receipt → confirmed
delivery portal
TB
WB
SUP
Close order
confirmed → closed
service desk
WB
STEPS
1
ORDER
2
VERIFY
3
ALLOCATE
4
PICK
5
PACK
6
PAY
7
RECEIVE
8
CLOSE
DATA TYPE
DB · records
LS · task
FL · document
TB · transaction
WB · web status
LEFT IN · RIGHT OUT
FLOW
Critical handoff
Sequential handoff