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NO
YES
NO
YES
New workflow
Do it manually once
Will you repeat
it >3 times?
One-off
keep manual
Reusable across
projects?
CLAUDE.md note
project-scoped
Write a skill
reusable + assets
LEGEND · SHAPE CARRIES TYPE
Start / end (oval)
Step (rectangle)
Decision (diamond)
Happy path
Branch
flowchart
流程图
CUSTOMER
SUPPORT
WAREHOUSE
FINANCE
1
ORDER
2
VERIFY
3
ALLOCATE
4
PICK
5
PACK
6
PAY
7
RECEIVE
8
CLOSE
CUS
Place order
cart → order
storefront
DB
SUP
Verify order
order → cleared
service desk
DB
DB
WHS
Allocate stock
order → pick list
inventory system
DB
LS
WHS
Pick items
list → picked
handheld scanner
LS
LS
WHS
Pack order
picked → shipment
packing station
LS
FL
FIN
Capture payment
shipment → receipt
payment gateway
FL
TB
CUS
Receive shipment
receipt → confirmed
delivery portal
TB
WB
SUP
Close order
confirmed → closed
service desk
WB
STEPS
1
ORDER
2
VERIFY
3
ALLOCATE
4
PICK
5
PACK
6
PAY
7
RECEIVE
8
CLOSE
DATA TYPE
DB · records
LS · task
FL · document
TB · transaction
WB · web status
LEFT IN · RIGHT OUT
FLOW
Critical handoff
Sequential handoff
process
过程图
AUTHOR
REVIEWER
EDITOR
CI / CD
HANDOFF
REVISE
DEPLOY TRIGGER
Draft MDX
src/content/…
Open PR
gh pr create
Review content
fact-check · voice
Polish copy
style · line edits
Approve merge
squash · main
Build
astro build
Deploy
cloudflare pages
LEGEND
Step
Focal outcome
Within-lane step
Revision loop
Critical handoff
swimlane
泳道图